Contact us
Email: team@trystroud.com
A person reads it and replies within one business day, Monday to Friday. There is no phone queue, no chatbot and no ticket number — you get an answer from someone who can actually do something.
Write to us about
- An order — include your order number and we can act immediately.
- Changing or cancelling — within 12 hours of ordering, free.
- The 90-day promise — put those words in the subject line. No justification needed, and nothing to send back.
- Whether it suits you — ask before you buy. We would rather talk you out of it than take money for the wrong thing.
- Privacy — subject line “Privacy request”.
Postal address
STROUD
502 W 7th St Ste 100
Erie, PA 16502
United States
This is our registered business address for correspondence. There are no returns to send — the 90-day promise does not ask for the product back.
What we will not do
We will not give you medical advice. If your question is about a condition, a prescription or your bloodwork, that is a conversation with your doctor, and we will say so rather than guess.